📦 Shipping Policy – BrasiChic.com

At BrasiChic, we proudly deliver our fashion-forward outfits across the U.S. and around the globe. Please review our shipping policy for important information regarding order processing, delivery times, and shipping fees.

🚚 Shipping Details (USA & International)

  • FREE Standard Shipping on all U.S. orders over $37 (before tax).

  • Flat shipping rate of $5.95 for U.S. orders under $37.

  • All U.S. orders are shipped via USPS Priority Mail or Ground Advantage.

  • International shipping is available to select countries. International shipping rates are calculated at checkout based on destination and weight.

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • Tracking information is emailed to you and available in your BrasiChic.com account.

  • Expedited shipping is currently not available.

🌍 International Shipping Notes

  • Delivery times for international orders vary by country but generally take 7–21 business days.

  • Customs duties or import taxes (if applicable) are the responsibility of the customer and may vary by country.

  • We are not responsible for delays caused by customs or local postal services.

🛑 Order Changes & Cancellations

We accept order changes or cancellations within 12 hours of order placement.
To request a change, email us at support@brasichic.com as soon as possible.
After 12 hours, orders are already in processing and can no longer be changed or canceled.

📭 Gift Cards

Gift cards are shipped free via USPS standard mail and typically arrive within 7–10 business days (U.S. only).
E-Gift cards are delivered via email immediately after purchase.

🚫 Refused Deliveries

If an order is refused and returned to us, a 20% restocking fee will apply to your refund.
Shipping fees (if any) are non-refundable.

❓ Frequently Asked Questions (FAQs)

1. How long does it take to receive my order?

  • U.S. orders: 1–2 business days to process, then 2–7 business days for delivery.

  • International orders: Delivery usually takes 7–21 business days, depending on your country.

2. Do you ship internationally?

Yes! We ship internationally to select countries. Shipping costs and timeframes will be shown at checkout.

3. Can I track my order?

Yes, all orders include tracking information, which is emailed to you and available in your account dashboard.

4. Can I cancel or modify my order after placing it?

You can request changes or cancellation within 12 hours of placing your order. After that, it will be too late to modify.

5. Will I have to pay customs or import duties for international orders?

Possibly. Duties and taxes are the customer’s responsibility and depend on the rules in your destination country.

6. What if my item is lost or damaged during shipping?

Please email us at support@brasichic.com or call 570-688-8960 within 7 days of the estimated delivery date.

📌 Contact Us

BrasiChic Customer Support
📍 701 Ann Street No. 701, Stroudsburg, PA 18360, USA
📞 Tel: 570-688-8960
📧 Email: support@brasichic.com